Melbourne restaurants could be bellwether for rest of world

by · Australian Financial Review

When Victor Liong reopened his restaurant on AC/DC Lane in Melbourne's city centre in June, after months of a coronavirus shutdown order, he carefully considered his options.

Since its opening in 2013, Lee Ho Fook had been a restaurant that could cater to just about any occasion. You could stop in at the small bar tucked into the ground floor for chicken cracklings and a cocktail. Or you could head upstairs to the dining room, where your options ran from modern Chinese small plates to a grand feast of a whole roast duck served with a star anise and cinnamon sauce.

Victor Liong in front of his restaurant Lee Ho Fook, on AC/DC Lane in Melbourne’s city centre. All photos by The New York Times

But with government distancing restrictions and a precarious financial situation, the calculation of doing business was not the same as it had been before the pandemic. In fact, the closing compelled Liong to reassess everything.

What he landed on was totally different from the casual excellence for which he'd been known. While still offering a robust to-go menu of fan-favourite dishes, Lee Ho Fook became a tasting-menu restaurant where the price of admission is $160 a person.

"The mechanics of a tasting menu ensures a financial position that we can plan for," Liong wrote in an email. "I never wanted to create such a restaurant, but I feel the previous model wasn't exactly a winning model."

Liong is not alone in his belief that this is the most viable way forward. Restaurant owners are desperately looking for a lifeline amid the limitations of takeaway, delivery and spaced-out tables.

Noodles dressed in housemade XO sauce and topped with a glistening, raw scarlet prawn and its roe at Lee Ho Fook. 

It was not long ago that eating out in a nice restaurant was widely derided as a pompous activity of the very wealthy. I absorbed this through pop culture, like the cartoons in my parents' copies of The New Yorker, where the waiter and tablecloth provided immediate, class-conscious context. Back then, good food made by well-known chefs was expensive, available only to those with plenty of disposable income. It was considered inherently elitist.

People can, and do, debate endlessly about which factors over the past two decades have given restaurants their global cultural relevance, morphing from an indulgence for the rich into a shared obsession across many demographics. I'd argue that the advent of casual, creative, high-quality dining is what brought more food fanatics into the fold.

But even pre-pandemic, restaurants like Lee Ho Fook were only just scraping by. Profit margins were minuscule; any small disaster could sabotage years of work and a lifetime of literal and creative capital.

Melbourne's food scene thrives primarily thanks to the casual gastronomy found in its cafes, pubs and wine bars. But I saw a distinct trend in the opposite direction as the restaurant industry emerged battered from months of closings. And this wealthy, creative, diverse city — with access to all kinds of fresh food — could be a bellwether for other cities around the world.

Melbourne had only a few glorious weeks of eating out before rising coronavirus numbers put the city back into lockdown on July 8, forcing restaurants and bars to return to to-go service or close altogether. Australia's virus numbers are still relatively tiny, everyone has access to testing and health care and the latest shutdown orders came after a record number of cases were detected on one day: 191 in a state of 6.3 million people.

During the weeks between lockdowns, dining out here looked and felt very different from its pre-coronavirus incarnation. And it was far more expensive.

I ate out voraciously and often, revelling in food I didn't have to cook, dishes I didn't have to wash and the friendly faces of people I hadn't been cooped up with for months on end.

Hot-and-sour Murray cod with green tea, fermented chilli and herbs at Lee Ho Fook. 

I have to admit that I wasn't prepared for the meal I ate at Lee Ho Fook during our brief and wonderful respite from lockdown. My husband and I booked a table without knowing about the change in format and what was meant to be a low-key Wednesday night dinner ended up costing us over $400.

It was also one of the best meals I've eaten in Melbourne. It showcased Liong's talent in a way I'd been unable to grasp when he ran a much more casual restaurant. The pacing was beautiful, the progression of dishes flawless.

Now that we're back in lockdown, my memories of that meal are helping me get through: noodles dressed in house-made XO sauce topped with a glistening, raw scarlet prawn and its roe; hot-and-sour Murray cod with fermented chilli and drifts of herbs; a few slices of dry-aged slow-roasted duck with taro and caramelised onion soy rice. It was perfect.

Liong's team even sent us home with a tiny gift bag, as is often the custom in expensive tasting-menu restaurants, with spiced macadamia nuts and a small bottle of bespoke hand sanitiser.

At a favourite neighbourhood wine bar, Little Andorra, where I once would stop by the bar for a glass of Croatian wine and a plate of cured kingfish with smoked butter and basil, I now had to book and pay in advance for a full-course meal. At $60 a person for five courses and bread (wine was extra), it was an absolute bargain, but this visit fulfilled a vastly different role in my social and financial life than Little Andorra has in the past.

At the cocktail bar Black Pearl, the upstairs room was transformed on Saturday nights to accommodate sit-down diners. I paid $120 in advance for a fantastic meal cooked by the owners of Tipo 00, one of the city's best Italian restaurants, along with an included series of spritzes made by the Black Pearl team.

It was a lovely example of the adaptability and creativity of the industry — a night that guaranteed social-distancing measures and provided a far more predictable stream of revenue than either business might achieve otherwise.

Dry-aged slow-roasted duck as part of Lee Ho Fook’s $160-a-person tasting menu. 

I've been thinking a lot about a recent article in Good Food by Australian chef Adam Liaw, which foresees a future of dining that is built on this type of collaboration and added value. It's already happening here: Attica, Melbourne's most famous restaurant, has turned into a bakery, home-delivery service, soup kitchen and T-shirt company, among other things.

The gift bag sent home with guests included spiced macadamia nuts and a bottle of hand sanitiser. 

But the fictional guest in Liaw's article — who buys tickets to a prepaid dinner, adds takeaway specialty products to his bill, orders food packages for family members and pays for future dinner reservations — spends somewhere in the vicinity of $1000 in one night. Are there enough diners with that kind of disposable income to support an industry built on high prices?

Restaurants around the world are facing multiple reckonings: how to remain open in the most economically challenging era of our lifetime; how to support and protect workers who are often among the most vulnerable in a society; how to move forward with a business model that actually makes sense.

In Melbourne, at least, I'm seeing more and more owners decide that food should be served either quickly and casually and cheaply, or in a format that is lengthy and expensive. The middle ground is falling away.

Perhaps the dream of excellent midpriced dining was just that, a dream.

The New York Times